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Incident Report for Mission Cloud Service Inc.

Resolved

All issues have been resolved and ServiceNow is now fully operational.

Posted Oct 10, 2022 - 11:03 PDT

Monitoring

ServiceNow is now operational and we're monitoring its performance.

Posted Oct 10, 2022 - 10:39 PDT

Update

ServiceNow's subject matter experts are working to divert traffic from the impacted ISP to alternate service providers

Posted Oct 10, 2022 - 10:27 PDT

Investigating

ServiceNow is currently unavailable due to a vendor outage. ISM team is working with the vendor to restore the services.

Case response times might be impacted by this. For urgent issues, don't hesitate to reach out to our support line at 855-647-7466 x2.

Posted Oct 10, 2022 - 10:07 PDT

This incident affected: Mission Control and Core Services.